---
id: 20261017-T0-05
title: "巴西最大银行Itaú用OpenAI技术为全量客户搭建生成式AI"
title_en: "Itaú Builds Generative AI for Entire Customer Base with OpenAI"
url: https://ai.daily.yangsir.net/daily/20261017-T0-05
issue_date: 2026-10-17
publish_date: 2026-10-16T19:00:00.000Z
category: news
source_name: "OpenAI News"
source_url: https://openai.com/index/itau-generative-ai
---

# 巴西最大银行Itaú用OpenAI技术为全量客户搭建生成式AI

巴西银行Itaú正在利用OpenAI技术推进其AI First战略，面向客户和员工推出生成式AI应用。具体包括对话式界面ia.i和治理平台IARA。Itaú身处巴西监管最严格的行业之一，其做法展示了大型金融机构如何在合规前提下将生成式AI部署到全量客户群。这为其他受强监管行业的AI落地提供了可参考的案例。

## English Version

**Itaú Builds Generative AI for Entire Customer Base with OpenAI**

Brazilian bank Itaú is applying its AI First strategy to both customers and employees using OpenAI technology. The deployment includes ia.i, a conversational interface, and the IARA governance platform. Operating in one of Brazil's most heavily regulated sectors, Itaú demonstrates how large financial institutions can deploy generative AI across their entire customer base while maintaining compliance. This offers a reference case for AI adoption in other highly regulated industries.

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**来源**：[OpenAI News](https://openai.com/index/itau-generative-ai)

**详情页**：https://ai.daily.yangsir.net/daily/20261017-T0-05

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